Non-Clinical Profile : Incident reporting

Local guidance has been updated to support healthcare personnel when recording an incident via the LFPSE service.

See document called "What makes a good LFPSE report" 

The ‘Community Pharmacy Incident Reporting Communications Process ’ has been updated for use within Surrey Heartlands to aid the sharing of intelligence across organisations, to support healthcare to learn from mistakes and to take action to keep patients safe.

See document below

The ‘Process for reporting medicines safety events identified in a social care setting’has been updated to support the sharing of intelligence across the system and to support health and social care learn from safety events

March 2024 - local guidance for Improving the Reporting of Medication Incidents has been updated - see below

Patient safety events in health and social care, including general practice, should be reported via the LFPSE  eForm:

Learn from patient safety events (learn-from-patient-safety-events.nhs.uk)

If you have indicated that the event happened outside of your practice, please save a pdf copy of the LFPSE submission and email it to: syheartlandsicb.medicinesafetyincidents@nhs.net

Primary Care specific information can be found here: NHS England » Primary care information on the new national learn from patient safety events service

Further information and advice can also be found in our local Medicines Management Guide to Prescribing https://surreyccg.res-systems.net/pad/Guidelines/Detail/4401 "Section 9 Patient Safety Reporting".

The ‘Community Pharmacy Incident Reporting Communications Process ’ was agreed for use within Surrey Heartlands to aid the sharing of intelligence across organisations, to support healthcare to learn from mistakes and to take action to keep patients safe.

See document below